Refund policy

Last updated: 02/05/25

Returns

If you're not completely satisfied with your purchase, you may return the product within 30 days of receiving it. To qualify for a return, the product must be in its original condition and packaging.

Refunds

Once we receive your returned item, we will inspect it and notify you about the status of your refund. Upon approval, refunds will be processed to your original payment method within 5-7 business days.

Damaged or Incorrect Items

Should your order arrive damaged or incorrect, please contact us immediately at hello@plantceuticals.co.za or call +27 (0) 79 529 2314. We will promptly resolve the issue by offering a replacement or a full refund.

Shipping Returns

You will be responsible for return shipping costs unless the item is damaged, defective, or incorrect. We recommend using a tracked shipping method to ensure the safe return of your product.

Contact Us

For any questions regarding our refund and return policy, please reach out to:

Email: hello@plantceuticals.co.za
Phone: +27 (0) 79 529 2314

Thank you for choosing PlantCeuticals.